Volunteer - DIY workshop sessions

Service Description

Using our tools and workspace, we support attendees to enable them to fix, accessorise and build their own bikes themselves. A good level of mechanics skills are necessary to volunteer in our DIY sessions. The volunteer will need to discuss, guide and support the customer. The biggest challenge as a volunteer in this space is to support people without doing it for them (hands-off support).

Cancellation Policy

Bike Maintenance Courses We have a 5 day cancellation policy on all our courses when you book online. A cancellation inside 5 days before the start date means you will forfeit your payment. If we cancel a course for whatever reason, for example if a course is unsubscribed, we will let you know via email as soon as possible. We will then give you the option of rescheduling on a future course or a full refund. DIY workshop sessions We have a 2 day cancellation policy on all our DIY workshop sessions when you book online. A cancellation inside 2 days before the start date means you will forfeit your payment. If we cancel a DIY session for whatever reason, we will let you know via email as soon as possible. We will then give you the option of rescheduling on a future session or a full refund. Cycle training We have a 72 hr cancellation policy on our 1:1 cycle training sessions when you book online. A cancellation inside 72 hr before the start date means you will forfeit your payment, or if your employer or university is paying, it will still be taken off your allowance of subsidised training and they will still be billed. If we cancel for whatever reason, we will let you know as soon as possible. We will then give you the option of a full refund or option to rebook to another session time.

Contact Details

• Broken Spoke Bike Co-op, Osney Lane, Oxford, UK